Student Support Services and Wellbeing

Student Support Services

A comprehensive list of student support services will be made available to all students of the school. This shall include:

Middleton provides pre-course consultation services for prospective students to make informed choices before application.

The consultation includes:

  • assessing the prospective students’ educational needs based on their proficiencies;
  •  providing appropriate guidance and advice on the suitability of the courses available; and
  • Providing continual learning development guidance relating to the course.

Most enrolling students and their families attend at least one on-site visit. For those who do not, several dialogues are put in place so that support is offered to ensure the potential enrollee’s primary adult representatives are offered all the relevant information.

The role of Learning Support is to help ensure the academic, behavioral and social well-being of students. We are dedicated to ensuring that students are provided with appropriate educational and social tools to be successful in school. This is accomplished through offering effective school-wide behavior and leadership programmes, student support within the mainstream environment, providing intervention strategies to students and teachers, and monitoring student achievement.

The programmes, intervention strategies and trainings are developed based on student and classroom needs. We work in collaboration with class teachers, parents and external agencies in supporting, assessing and monitoring students’ progress.

Middleton International School provides emotional support for students to help them cope with mental stress relating to a new environment or course demands; and create a culture and climate of care, trust and friendliness that encourage student attendance and involvement during their studies with Middleton.

Pastoral Counselling Services may include:

  • Providing emotional support for students to help them cope with mental stress relating to a new environment or course demands;
  • Implementing programmes to create a culture and climate of care, trust and friendliness that encourage student attendance and involvement; etc and
  • Sharing of children’s development in the Parent School Association.

The orientation programme for all newly-enrolled students and their parents/guardians serves to:

  • disseminate and reiterate important course information and other information;
  • inform students of their rights (this shall include internal and external grievance and dispute resolution procedures, fee protection scheme, reference to CPE’s official website);
  • inform students of course deferment/extension criteria and procedures, suspension and expulsion conditions; and
  • give details of the organization awarding the certificate

The purpose of IWC is to protect the unconsumed course fees paid by students in the event that a PEI is unable to continue operating.

For effective implementation, Middleton shall:

  • Adhere to the fee collection cap;
  • Inform all prospective students of the policy at the point of course consultation;
  • Ensure that all its current students are protected

Students studying in MIS pay their school fees two (4) times in each academic calendar year and MIS shall not collect fee beyond 06 months

All students are covered with the School Medical Insurance Policy for hospitalization and related medical treatment for the entire course duration.

Singaporean/PR students are exempted if they are already covered by their own medical insurance plan.

Middleton has appointed Liberty Insurance Pte Ltd as our Medical Insurance Provider

Other student support services include:

  • School facilities to enrich the students’ educational experiences
  • Extra Curricular Activities for the holistic development of students
  • Bus transport service (optional)
  • Close collaboration with parents/guardians for students
  • Assistance to international students in general to help them to adapt to the local environment or seek other support services

The list of up-to-date student support services will be communicated via parent handbook, notice boards, Student Representatives Committee Meetings Middleton will regularly evaluate the support services provided to ensure high standards of service.

The review should encompass the scope, suitability, quality, effectiveness of student services support. Students’ feedback data will be gathered from Parent and Student Satisfaction Survey and Feedbacks/Complaints.

Contentment and Wellbeing

Pioneering the integration of contentment and student wellbeing in Singapore, Middleton International School is the mothership school in South East Asia for The Contentment Foundation.

Student wellbeing is built into the very fabric of our school and culture and as such we are proud to be the Mothership School in South East Asia. The Contentment Foundation is a US-based wellbeing curriculum and programme that is one of a kind. 

The Contentment Foundation provides scientifically-evidenced, philosophically-grounded practices that promote safe, loving, and healthy school climates. To find out more, click on the link below: https://www.contentment.org/

Since inception Middleton has placed a strong emphasis on developing international-mindedness and intercultural understanding in all our programs. We have developed and nurtured homegrown mindfulness practices and programs to best support our students and community. In 2019, we partnered with the Centre for Mindfulness in Singapore to conduct our own internal research project examining the positive impact on mindfulness on our learners. After receiving significant positive results, we were excited to delve deeper into research-based, and practical wellbeing programmes and curriculum. It was at this point we formed a partnership with the Contentment Foundation. Our strong wellbeing and positive psychology pedagogy support us to continue to lead the way in terms of student flourishing at Middleton and beyond in our local and global community. 

The Four Pillars of the Contentment Foundation (mindfulness, community, self-curiosity and contentment & balance) provide a unique curriculum that aims to support students to develop and cultivate sustainable wellbeing practices for life. The curriculum itself was designed in collaboration with developmental psychologists, neuroscientists, educators and philosophers from around the world. The rigour of the program in conjunction with its easy application provides our learners with a unique opportunity to develop as happy and content people in a modern and busy world. 

People and Processes

All teachers are responsible for providing counselling for students when deemed necessary. This may refer to course needs and students’ progress.

Relevant training is provided by several means: via induction when new staff members commence service; via external providers’ services and by our in-house staff.

The school provides a number of programmes to instil a culture and climate of care, trust and friendliness to encourage student involvement.  This includes the Student Representative Council that regularly meets and discusses student/school issues.

For continual improvement, Middleton shall regularly evaluate and review the counselling services offered so as to ensure high standards of services.

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